Frequently Asked Questions

Everything you need to know about shopping with FMCGCart.

Are all beauty products on FMCGCart authentic?

Absolutely. We source all our skincare, makeup, and hair care products directly from authorized distributors or the brands themselves to ensure 100% authenticity.

How long does shipping take for my order?

Standard shipping typically takes 3-5 business days. We also offer express shipping options at checkout if you need your beauty essentials sooner.

What is your return policy for opened cosmetics?

Due to hygiene reasons, we can only accept returns on products that are unopened and in their original packaging within 30 days of purchase.

Do you offer international shipping?

Currently, FMCGCart ships to customers within the domestic region. We are working on expanding our logistics to support international beauty lovers soon.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and popular digital wallets like Apple Pay and Google Pay.

How can I track the status of my delivery?

Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal to monitor your package in real-time.